Residential Maintenance Plans
Two seasonal visits. Three levels of member value.
Every Matrix residential plan includes a spring cooling PM and a fall heating PM. Bronze, Silver, and Gold are differentiated by priority, repair savings, service protection, and member benefits—not by adding unnecessary maintenance visits.
Bronze
Essential Care
Maintain my system.
- Spring cooling PM
- Fall heating PM
- Matrix service history
- Standard filter during PM*
- 10% repair savings
- Member service priority
Best for: Homeowners who want consistent preventive maintenance.
Silver
Priority Care
Maintenance plus stronger service protection.
- Everything in Bronze
- 15% repair savings
- Faster priority scheduling
- Reduced diagnostic/service fees
- Enhanced repair warranty
- Reduced after-hours benefit
Best for: Homeowners who want maintenance plus stronger service protection.
Gold
Premier Care
Matrix's highest level of residential service.
- Everything in Silver
- 20% repair savings
- Highest scheduling priority
- Strongest after-hours benefit
- Annual replacement loyalty credit
- Maximum repair warranty benefit
Best for: Homeowners who want Matrix's highest level of residential service.
*Standard filter benefit applies to qualifying standard filters. Specialty, high-efficiency, and non-standard filters are priced separately. Plan terms, limits, response benefits, warranties, and loyalty credits are defined in the applicable Matrix maintenance agreement.